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Commonly Asked Questions
Wheat Straws
Yes! Our straws have been independently tested by SGS and have a gluten allergen reading of less than 2.5 ppm. This is significantly lower than the Gluten Free Organization standard of less than 10 ppm to be classified as Gluten Free. Even though our wheat straws are not meant for consumption and therefore not required by the FDA to meet the requirements classified as Gluten Free, our straws STILL meet these requirements as they satisfy BOTH of the conditions required by FDA: - Contains less than 20 parts per million (ppm) of gluten - Any unavoidable gluten in the food due to cross-contact or migration of gluten from packaging materials is less than 20 parts per million (ppm) gluten.
The wheat straws are made from the leftover straw after the grain is harvested, not the grain itself. The gluten in the plant is actually held within the seed of the plant.
It is highly recommended that you consult your doctor and/ or allergist if you have an allergy before using the wheat straws
Our straws have been thoroughly tested by SGS a worldwide leader in testing and have been cleared of more than 25 of the most common pesticides and other harmful substances. Please inquire to hello@littlegreenpanda.com for more information.
Sugar Cane Straws
They're made from sugarcane fibers and natural organic minerals. There is no PLA whatsoever.
The Sugarcane Straws are certified to be 100% industrial compostable. and currently Home compostable pending. They will break down naturally in the environment, where bio organisms will digest them into Co2 within 90 days,
Absolutely not! Our Sugarcane Straws don't contain any of the following: • no polystyrene (PS) • no polyethylene terephthalate (PET, PETE) • no polyethylene (PE) no polyvinyl chloride (PVC) • no polypropylene (PP)
If properly cleaned and stored they can be used several times for home consumption. Although they are originally designed to be a single-time use product.
Store your sugarcane straws in a cool and dry environment. Heat and humidity will affect its durability and performance.
They are suitable for cold or lukewarm liquids.
Yes - 100%! Sugarcane Straws don't go soggy like paper straws, they will not impart any paper taste or flavour and have a smooth mouth feel. Not only are they more sustainable and functional too. Our Sugarcane Straws are generally more rigid than plastic straws because of the sugar cane fibers.
Quality
As with any new product that initial tendency is to squeeze, bite, bend it to see what it is. The beauty of The Wheat straws are that it actually improves its performance the longer it is in the drink. Simply put it in your drink, take a few sips and you will be amazed how you can bend it before watching it snap back into place
Never! They are 24hrs +water resistant. Our straws actually improve in performance throughout the drinking experience. Within a few sips, the straw will become flexible with out any degradation of the straw. It will last the entire sitting and could actually be used the following day with no issue.
Wholesale
Yes. Absolutely. We welcome all small businesses, restaurants, coffee shops and hotels to take advantage of our bulk discounts on our cases on our website for volumes under 10 000 pcs. Larger bulk custom orders are also available. Feel free to reach out to hello@littlegreenpanda.com with your request and our sales team will get back to you as soon as possible.
Shipping and Returns
Our delivery time frames: If your order is received before 12pm on a working day, it will be dispatched that evening. Any orders received after 12pm will be dispatched the following working day. Following dispatch, you can expect to receive your order with the timeframe below: Metro areas (Melbourne, Adelaide, Sydney, Canberra, Brisbane): 1-3 business days NSW/VIC/QLD/SA/TAS: 2-7 business days WA/NT: 4-10 business days Please note that due to COVID-19 there are still some delays occurring. If you haven’t received your order in within these timeframes, please reach out to hello@littlegreenpanda.com
Little Green Panda has a 30 day return policy but stands by the best in class quality of our product and if for any reason you are dissatisfied reach out to us and we will make sure we make the situation right. If for any reason, your experience did not live up to your expectations feel free to reach out to us at hello@littlegreenpanda.com
Disposal
Our straws come from from the earth in their purest form without any coatings or waxes. Once used, you can simply throw them away or add them to your own compost bin. They will break down naturally, like a leaf.
The Wheat Straws are 100% biodegradable and will breakdown depending on conditions within 3-6 months.
We recommend our straws are disposed in composting bins which are sent to industrial composting facilities. Here they will naturally degrade into organic materials. If you don't have a composting bin, the straws will take longer to degrade naturally compared to commercial composting.